Legal
Privacy Policy
This page explains what data Crackly collects and how it is used.
We collect the minimum information needed to operate the service, process payments, and provide support. This policy is a high-level summary; it may be updated as the product evolves.
Interview privacy
Crackly does not store your chat history, so interview privacy is protected. The service is designed to provide assistance during active preparation and support flows without keeping a persistent chat history for later reuse.
Data we may collect
- Account details (for example, name and email) when you sign in.
- Payment and billing metadata from our payment provider (we do not store raw card numbers).
- Basic usage analytics to improve reliability and usability.
How we use data
- Provide and secure access to the product.
- Process payments and prevent fraud.
- Diagnose errors and improve performance.
- Respond to support requests.
Contact
If you have questions about this policy, email hello@crackly-ai.com.